Refund policy
EXCHANGE & RETURNS POLICY
Effective Date: 2 November 2026
NO RETURNS
We do not accept returns or give refunds if you change your mind. Please check the size, colour and dimensions on the product page before you order.
7-DAY EXCHANGE
You can ask for an exchange within 7 days of receiving your order. You can swap for a different colour or pack size of the same product, or for another product. If the new item costs more, you pay the difference.
Your item can be exchanged if:
- You ask within 7 days of delivery.
- It is unused and not installed or drilled into a wall.
- It is in its original box with all parts, screws and accessories.
- You share your order number and photos of the item.
Not eligible: items that have been used, installed, scratched or damaged after delivery, items with missing parts or packaging, and requests made after 7 days.
DAMAGED, DEFECTIVE OR WRONG ITEM
If your order arrives damaged, defective or different from what you ordered, tell us within 48 hours of delivery with photos or an unboxing video. We will send you a free replacement. If a replacement is not available, we will give you a full refund.
HOW TO REQUEST AN EXCHANGE
- WhatsApp us at +91 99588 84188 or email ecommerce@amanmetalfinishers.com.
- Share your order number, the reason and clear photos.
- We reply within 1–2 business days with pickup or shipping details.
- For damaged, defective or wrong items, we cover all shipping. For other exchanges, a small shipping fee may apply, and we tell you the amount before you confirm.
- Your new item is dispatched within 2–3 business days after we receive and check the original.
Please do not send items back without contacting us first.
SHIPPING
Shipping is free on all orders across India. Orders are packed within 1–2 business days and usually arrive in 5–7 business days. Remote areas such as the North East, Jammu & Kashmir and Ladakh may take a little longer.
Questions? Call or WhatsApp +91 99588 84188, or email ecommerce@amanmetalfinishers.com.